Shipping

When buying from Hansashop's shopping environment, you can choose between different modes of transport. If you have added products with different delivery times to the order, the delivery time will be calculated according to the longest.

Courier - By choosing this delivery method, we will send the goods by courier to the address (home, work, etc.) that you entered as the place of receipt of the goods when placing the order. The buyer makes a prepayment before sending the package. On the day of delivery, a representative of the courier company will contact you and agree on a delivery time suitable for you. In case of courier service, the parcel can also be handed over to your colleagues, family members (except for children under 16 years of age).

When ordering goods by courier, the price of the service in Estonia is 7.50 EUR, regardless of weight. Orders over 100eur are delivered free of charge.

Itella with SmartPost parcel machine - SmartPost parcel machines are self-service post offices that are installed in various shopping centers all over Estonia. Goods sent with SmartPOST can weigh a maximum of 30 kg. The parcel machine can accommodate parcels with the maximum dimensions including packaging of 60x36x60cm. By selecting SmartPOST as the mode of transport, a list of different stores will open for you, from which you can choose the place you want to receive the goods. The delivery time to Saaremaa is one day longer than on the mainland. Delivery to Hiiumaa once in 3 days. When the parcel arrives at the parcel machine of your choice, an SMS with the corresponding content and, if desired, an e-mail will be sent to your mobile phone immediately. The message contains information about the arrival of the parcel, the location and opening hours of the machine, and a personal door code. The code must be entered into the parcel machine's computer, and then the parcel machine door will open and you will receive the goods. NB the package must be removed from the machine within 7 days! When ordering goods with SmartPOST, the price of the service is 6.50 EUR.

Omniva parcel machine - A fast, convenient and affordable way to send parcels. By choosing the Omniva parcel machine as the mode of transport, a list of different locations will open for you, from which you can choose the place you want to receive the goods. When the parcel arrives at the parcel machine of your choice, an SMS with the corresponding content will be sent to your mobile phone immediately. The message contains information about the arrival of the parcel, the location and opening hours of the machine, and a personal door code. The code must be entered into the parcel machine's computer, and then the parcel machine door will open and you will receive the goods. The price of the service is 3.95 EUR

Free delivery within Estonia - a service offered by Hansashop if the purchase amount is at least 100 euros.

By yourself - By choosing this delivery method, you will receive your order: Keila, Haapsalu mnt 21 Mon-Fri 09.00 - 18.00; L 10.00-14.00. Tartu, Meisli 4 R 12.00 - 18.00 (by agreement also possible on other days)

In this case, the transport fee is not added, ie the price of the service is 0.00 EUR. When the goods are ready for delivery, a Hansashop employee will contact you by phone or e-mail and inform you about it. The goods will be stored at this address for you for 15 working days. If you have not picked up the goods within this time, your order will be canceled and the prepaid money will not be refunded. When picking up the goods, please bring an identity document or a copy of the printed order.

If these delivery times do not match, we recommend that you contact customer service (tel. 623 3333) and try to find a suitable agreement.